What’s up fellow Frugal Samuraities! Oh no, not you again! Yes indeedy – you can’t get away from me even if you tried. Not that you will – because let’s face it, TheFrugalSamurai rocks! Self-congratulatory messages aside, I hope that wherever you are reading this – this blog can bring a little bit of light-heartedness to your life. May it be a light to you in dark places when all other lights go out. “Nods head solemnly”. Tonight’s post is really more of a message to myself than anything, for it is on a topic which every one of us encounters – bad customer service. Having worked in a client-facing role, I’ve been guilty…
